Shipping & Returns

Worldwide Shipping
We deliver Belgian Chocolates to most countries throughout the world via tracked courier services from Landmark Global. Please see our shipping rates below for destinations and prices. Rates are based on geographic region and weight of the package. We aim for perfection and take pride in the careful turn-around on all orders that we ship, making sure that your order will arrive in the best possible condition. Shipping weight includes +- 15% packaging material

DPD Zone 1a: Benelux + Germany

  • Up to 5kg: 9.95 Euro, +5kg: 12 Euro

DPD Zone 1b: Austria, Czech Rep, Denmark, Estonia, France, Hungary, Latvia, Lithuania, Slovenia, Slovakia, Poland, Portugal, Switzerland, Spain:

  • Up to 3kg: 12.75 Euro, +3kg: 15 Euro

DPD Zone 2: Italy, Ireland, Sweden:

  • Up to 5 kg: 20 Euro, +5kg: 25 Euro

DPD Zone 3: Finland, Greece, Serbia, Bosnia, Romania, Bulgaria, Norway, Croatia

  • Up to 5kg: 25 Euro, +5kg 30 Euro

Zone 4 Bpost, Landmark Global USA, Canada, Andorra, Bahrain, Bahamas, Bangladesh, Barbados, Bermuda, Belarus, Belize, Benin, Bhutan, Bosnia-Herzegovina, Brazil, Brunei, Botswana, Canary Islands, Cambodia, Cameroon, Cayman Islands, CAF, Chad, Chile, China, Cuba, Colombia, Costa Rica, Congo, Cote d'Ivoire, Cyprus, Croatia, Dom Rep, Djibouti, Ecuador, El Salvador, Eritrea, Equatorial Guinea, Ethiopia, Egypt, Faeroe Isles, Georgia, Gibraltar, Guernsey, Gabon, Gambia, Ghana, Guatemala, Guinea, Guyana, Hong Kong, Iceland, India, Indonesia,  Israel, Iran, Iraq, Jamaica, Japan, Jersey, Jordan, Liechtenstein, Kuwait, Malta, Macedonia, Mexico, Moldova, Morocco, Mozambique, Namibia, Norway, Oman, Pakistan, Philippines, Qatar, Rwanda, Saudi Arabia, San Marino, Serbia-Montenegro, Singapore,  South Korea, South Africa, Tanzania, Taiwan, Tunisia, Turkey, Thailand, Uganda, Ukraine, UAE, Vietnam, Yemen, Zambia, Zimbabwe

  • Up to 5kg: 33 Euro, 5-10 kg: 49 Euro, 10-20 kg: 65 Euro, 20-30 kg: 80 Euro
  • Bpack World Business, Online Tracking, shipping day + 3 to 6 working days depending on Country
Bpost Zone 5 :Australia, East-Timor, Kazakhstan, New Zealand, Russia, Turkmenistan
  • Up to 4 kg: 36 Euro, 4-5kg: 42 Euro, 5-6Kg: 47 Euro, 6-7kg: 54 Euro, 7-8kg: 61 Euro, 8-9kg: 67 Euro, 9-10kg: 75 Euro, 10-20kg: 110 Euro, 20-30kg: 150 Euro
  • Bpack World Business, Online Tracking, shipping day + 4 to 10 working days depending on Country and Customs

Customs Charges
It is possible that Customs, in certain non EU Countries, may impose additional import duties and Customs charges. These are levied at the port of ingress and we cannot therefore predict if they will be charged and are unable to influence if and how these may be levied. The recipient will be responsible for these charges. 

Duty Calculator for non EU countries: DUTY CALCULATOR

Please note that

. We can not be held responsible for lost packages if the delivery details are incorrect.

. Shipping weight includes packaging material
. We highly recommend to buy a reusable insulation bag during summer (20c +) and winter ( < 5c ). We cannot be held responsible for the quality of the chocolates if you do not order thermo insulation when the temperature at destination is above 20c or below 5c
. We cannot be held responsible for delays due to local customs.

Online Tracking
BPOST / Lanfmark Global TRACKING


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